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Understanding the jobs healthcare professionals need to accomplish
Healthcare professional jobs to be done A clinician checking a monitor is performing an action. The job may be detecting a meaningful change in the patient’s condition soon enough to respond appropriately. A specialist reviewing a report may be trying to decide whether an intervention is suitable, rather than simply consuming more information. This distinction
MedTech
Patient flow: a missing system in Patient Centered Design
A medical device can offer meaningful clinical benefit and still reach too few people who could benefit from it. Patients may struggle to recognize their need, find appropriate advice, secure an appointment or understand what happens next. Others receive the therapy but find it difficult to incorporate into daily life. For a medical device organization,
MedTech
Understanding the Jobs Patients Need Doing
A patient may ask for a smaller device, a clearer display or an easier app. Those requests matter, but they leave a deeper question unanswered: what is the person trying to accomplish, and why does the current approach make it difficult? Someone using a monitoring device may want to understand whether their condition is changing,
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